If you have questions about your claim, you will have to contact AirHelp directly. We have no access to your claims, since you have a direct agreement with AirHelp.
You will find the answers to your questions by:
- Logging on airhelp.com
- Replying at one of the emails you received from AirHelp
- Using the live chat feature on AirHelp.com
You can always send an email to [email protected]